Can you call a DiDi or taxi driver?
Yes, when you can provide the ride details or a reachable driver contact.
Message us on WhatsAppLost item help
Lost something in China?
We help contact the hotel, driver, station, restaurant, or other local business in Chinese—and keep following up until you have a clear answer.
Get help on WhatsApp ↗No payment before we confirm the scope and price.
You can message us when
Send what you know. We’ll work out the next step.
- You left something in a taxi or ride-hailing car.
- A hotel, restaurant, station, or shop may have the item.
- You cannot explain the item or situation clearly in Chinese.
- You need someone to call, message, and follow up locally.
01
Send the situation
Share screenshots, photos, names, locations, or a voice note.
02
Get a clear quote
We confirm what we can do, the price, and likely timing first.
03
Receive the result
We report what the local party says and help coordinate the practical recovery or delivery steps.
What to send first
The details that help us act faster.
- Where and when you last had the item
- Taxi, hotel, train, shop, or booking details
- A clear description or photo of the item
- Your current location and preferred return method
Clear boundaries
What this service does not promise.
- We cannot guarantee that an item will be found or returned.
- Passport, police, or security matters may require the owner to attend in person.
- Courier, storage, and replacement costs are paid separately.
Common questions
Before you message us.
Can you arrange delivery after the item is found?
Usually yes within China, subject to the holder, courier rules, address, and third-party charges.
What if I have already left China?
We can still contact local parties and assess whether domestic or international return is practical.
Practical local help in China
Don’t keep guessing. Send it to someone local.
Message ChinaSide ↗Your message will start with:
“Hi ChinaSide, I found you through your “Lost something in China?” page. I lost something in China and need help.”